In order to enhance its digital services and to achieve the national agenda for the United Arab Emirates to be a global leader in providing smart services electronically via mobile phones, Sharjah Islamic Bank announced the launch the new SIB Digital account, which allows customers to open an electronic account instantly and easily using the smart bank application, and without the need to visit the branch.

Expanding digital services

Waleed Al Amoudi, Head of Digital Banking at Sharjah Islamic Bank, said: “The launch of the new digital account is part of the bank’s commitment to enhance its digital services and provide customers greater flexibility in obtaining the services they need. It allows them to make optimal use of the features and facilities included in this service, primarily the opportunity to open an account remotely and without a minimum balance.”

In addition, Al Amoudi pointed out that it is easy to open the digital account via any smartphone anywhere and anytime without the need to visit any of the bank’s branches, as the registration process requires only simple steps, starting by downloading the smart application of the bank in the customer’s phone, and then clicking on the link “Go Digital”, then entering the needed contact information such as an email and mobile phone number.

Following these steps, the Emirates ID card needs to be scanned and a personal photo of the customer to be taken in order to complete the registration process. Shortly after, the customer receives the account number.

Al Amoudi explained that once the registration process is completed, the bank card will be delivered to the customer’s address within two to three working days, with the customer being given the choice of whether to have a direct debit card or prepaid card.

In developing the digital account and its features, Sharjah Islamic Bank ensured that the process would be simple and could easily be completed, eliminating the requirements for traditional accounts, as the new digital account of the bank neither requires a minimum balance nor a salary transfer.

New account features

With the “SIB Digital” account, customers can enjoy a wide range of features such as being able to obtain monthly profits, provided that a minimum balance of five thousand dirhams is maintained in the account, in addition to allowing the card to be linked to “Samsung Pay” and “Apple Pay”. The account holder has the right to obtain the “Tayseer” service in the event that a customer’s salary is transferred to the bank, in addition to instant local and international transfers.

 Prestigious Awards

Sharjah Islamic Bank has pioneered many digital innovations in the banking industry and been recognized locally and internally with many prestigious awards in recognition of its innovative solutions and outstanding services, including the Mohammed Bin Rashid Al Maktoum Business Innovation Award, Pioneer Organization for Emiratization – GCC Labor Ministers Council and the Wells Fargo Operational Excellence Award for Excellence in banking transactions for transfers. SIB was awarded five stars by the Brokers Evaluation Program and also won Global Capital magazine’s CEEMEA Financial Institution Deal of the Year, confirming the strength and leadership position of the bank.

Sharjah Islamic Bank continuously strives to provide all electronic services and facilities, which are designed to meet the requirements of the retail and corporate customers during the current period. The bank seeks to support the nation’s efforts to contain the Coronavirus under the slogan ” We Commit Until We Succeed,” and aligns with the UAE’s vision 2021, aimed at achieving a competitive and technology based advanced knowledge economy through innovation, along with the bank’s strategy to keep pace with the latest global digital banking technologies.