Sharjah Islamic Bank (SIB) has won the Best Digital Banking Transformation Award at the 2021 Infosys FinacleInnovation Awards, confirming the strength and excellence of its digital transformation ecosystem.

Efficient provision of banking services and products

The Infosys FinacleInnovation Awards is a platform concerned with the global banking technology sector and recognizes financial institutions across the world for breakthrough innovations and novel approaches that create new value for their stakeholders.As part of the process, judges consider efficiency in providing banking services and products, the degree of customer satisfaction, the use of innovation in channels and distribution, as well as innovate practices that promote increased revenues and profits in the market.

Adopting strategies to enhance digital services

Waleed Al Amoudi, Head of Digital Banking at Sharjah Islamic Bank, said: “The bank’s digital transformation strategy continues to be recognized, most recently by winning an Infosys FinacleInnovation Award. Amidstiff competition, with more than 270 nominations across 10 categories from banks around the world, we were honored with the Best Digital Banking Transformation Award. We consider this victory renewed evidence of the efficacy of our efforts and the overall excellence of the banking sector in the United Arab Emirates.”

AlAmoudi stressed that Sharjah Islamic Bank is keen to continue to adopt initiatives that will enhance its digital service offering to customers. It is also continuously working to introduce innovative and easy to use solutions via the latest technologies.

Innovative solutions and outstanding services

The SIBhas won several prestigious awards in recognition of its innovative solutions and outstanding services, including the Most Innovative Digital BankAward at the 8^thInternational Finance Awards in 2020, the Mohammed Bin Rashid Al Maktoum Business Innovation Award, the Wells Fargo Operational Excellence Award for Excellence in banking transactions for transfers, and the Dubai Service Excellence Program 2021 Award for Best Brand in the Electronic Services Category, among others.

Sharjah Islamic Bank continuously strives to provide all electronic services and facilities, which are designed to meet the requirements of the retail and corporate customers during the current period. The bank seeks to support the nation’s efforts to contain the Coronavirus under the slogan ” We Commit Until We Succeed,” and aligns with the UAE’s vision 2021, aimed at achieving a competitive and technology based advanced knowledge economy through innovation, along with the bank’s strategy to keep pace with the latest global digital banking technologies.